Macquarie University

Consultancy

- We engaged Grisel to undertake a Business Process and Systems Review for a large and complex institution-wide program that had spawned a diversity of implementation modes in the University’s five Faculties. Undertaking this project was a massive and complex task, requiring outstanding analytical and communication skills, strong project management capability, a sensitivity to and ability to negotiate organisational politics, great clarity of purpose, and an excellent facility with project documentation. Grisel was referred to us by another satisfied client, and I can now see why. I can’t speak highly enough of Grisel’s capabilities in all these areas and more. She delivered on-time, in-budget, and in a manner that far exceeded expectations. What would have taken others well over a year she delivered in just over half that time. Whenever I have a project on the books that requires similar skills, Grisel will be my first port of call. I highly recommend her in every respect.

Lindie Clark - Academic & Programs Director PACE

ATEM - Australia and New Zealand

Process Mapping

Very impressive workshop that I would recommend for other staff.

- Barbara May, School Manager, University of Auckland

Western Sydney University

Process Mapping

I will be able to use this knowledge immediately. Excellent presenter – personal experience adds immense value.

Workshop participant

NSW Police Force

Process Mapping and Improvement

This workshop definitely hit the target.

David Caldwell, Manager, Shared Services

University of Technology Sydney

Customized Training Program

Grisel customised her standard training program content to include specific case-studies from our organisation and it worked brilliantly!

Lynne Blackbourn, Manager Strategic Planning and Improvement

Swinburne University of Technology

Process Improvement Program

Anyone or any organisation that wants their staff to engage in process improvement initiatives, needs to do Grisel’s program.

Tony Reed, Director Student Operations & University Registrar, Swinburne University of Technology

Macquarie University

Process Mapping

- The presenter was very engaging and knowledgeable and made what can be a complex task, simple and easy to understand.

- The workshop gives a good overview of process mapping and is suitable for immediate application.

- The facilitator was approachable and presented the course in a logical, clear and competent manner.

Workshop participants – Macquarie University